THAI waives rescheduling fees due to MERS outbreak
BANGKOK, Thailand - Thai Airways International Public Company Limited (THAI) implemented a rescheduling fee waiver in order to accommodate customers who are unable to travel due to the Middle East Res
BANGKOK, Thailand – Thai Airways International Public Company Limited (THAI) implemented a rescheduling fee waiver in order to accommodate customers who are unable to travel due to the Middle East Respiratory Syndrome (MERS) outbreak, whereby the waiver is effective now until 31 July 2015.
Mr. Wiwat Piyawiroj, THAI Vice President of Sales and Distribution, Thailand and Indochina, said that due to the MERS outbreak in some countries, THAI waived the rescheduling fee due to concern for customer safety and convenience. The fee has been waived for changes to flights and routing of THAI tickets booked roundtrip from Bangkok to Seoul and Bangkok to Busan. This also covers domestic flights issued prior to 8 June 2015 for travel destined for Seoul and Busan, initially intended for travel now until 31 July 2015. The tickets must have been booked by a THAI ticketing office, THAI ticket agent, or through www.thaiairways.com, details as follows:
1. Rescheduling date of travel
– The fee for changing the date of travel may be waived one time only on the route specified on the ticket, whereby travel must commence before 31 July 2015.
2. Re-routing flight
– The fee for re-routing travel may be waived one time only, whereby routing may be changed to a destination within Asia (except not Sapporo). Travel must commence before 31 July 2015. Tax and fare differences will be paid by passengers.
Ticket rescheduling must be conducted under the established conditions and tickets need to be rescheduled before the expiry date. For further information, such as taxes, fare differences, and flight schedule information that can be found on www.thaiairways.com, customers can contact the THAI Contact Center at Tel. 02-356-1111.