BURLINGAME, Calif. — Privately held air carrier Virgin America has renewed its partnership for three years with a company that provides call routing and voice self-service applications.
TuVox said in a statement Sunday that it has been providing passengers of Burlingame, Calif.-based Virgin America with no-wait, voice self-service since the upstart airline launched in 2007. The latest agreement extends the relationship through 2012.
Terms were not disclosed.
British billionaire Richard Branson’s Virgin Group is a minority holder in Virgin America.