UAL Corporation, the holding company whose primary subsidiary is United Airlines, announced today that John Tague has been named president of United Airlines.
As president, Tague has responsibility for all airline management functions, from sales, marketing, and revenue management to the quality of customer service and products, as well as the safe and efficient operations of the airline, including United Express. Tague continues in his role as executive vice president of UAL Corporation and also serves on the Executive Council of the corporation.
In May of last year, Tague assumed operations responsibilities in addition to his revenue responsibilities and will build on the work under way in his new role.
“John is leading the work to drive performance across our airline – focused on delivering sustainable improvements across the operations to benefit our customers and driving consistent cost and revenue results,” said Glenn Tilton, UAL chairman, president, and chief executive officer. “John and the team have made solid progress against our goals by leading the industry in cost control and by making operational improvements, including finishing first in on-time arrivals for the first five months of 2009. John is responsible for driving results that will continue to improve our customer satisfaction scores and will position United as an industry leader across all key metrics.”