Aviall Services, Inc. announced that its new customer service center in Dubai officially opened on June 25 in Dubai, United Arab Emirates. Aviall is a wholly-owned subsidiary of Boeing Commercial Aviation Services, a unit of Boeing Commercial Airplanes, which is a unit of The Boeing Company.
Conveniently located in the Dubai Airport Free Zone and approved by the General Civil Aviation Authority, Aviall’s new facility in Dubai will initially serve the commercial airline industry along with military customers and business aviation in the Middle East and later in Northern Africa.
Patterned after the Aviall warehouse at its headquarters in Dallas, the Dubai addition will provide supply-chain services including order processing, stocking, and fulfillment systems. The new facility will provide local stocking to support sales, marketing, and distribution for more than 230 manufacturers of original aviation parts and equipment. Aviall’s value-added services have proven to be attractive to its customers and the leading manufacturers in the aviation industry.
“To do the best job for both the manufacturers and the aviation operators we serve, we want to be local and take full advantage of our world-class systems and infrastructure. We’re expanding our operations around the world to better serve our customers,” said Dan Komnenovich, president and COO of Aviall Services, Inc. “Aviall is moving ahead aggressively as an industry-leading provider of aerospace and defense aftermarket parts and related support services.”
Paul Kinscherff, president, Boeing Middle East, said, “With the start of Aviall operations, Boeing is expanding its supply chain services to the Middle East. We are pleased to be providing Aviall’s superior offerings and convenience to customers while growing Boeing’s local presence.”