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Missing luggage: Fighting lost cause

Lost Luggage

Missing luggage: Fighting lost cause

By Daniel Michaels

In Andrew Price's first year on the job, airlines lost his luggage seven times. That would be ... read more

Chaos continues at London's new Terminal 5

Heathrow Airport

Chaos continues at London's new Terminal 5

By David Browne

LONDON (eTN) - British Airways is reeling in embarrassment at the chaotic launch of its new ... read more

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