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Shangri-La's Golden Circle loyalty program celebrates one year anniversary

Shangri-La Hotels and Resorts

Shangri-La's Golden Circle loyalty program celebrates one year anniversary

HONG KONG - Shangri-La restructured its signature Golden Circle (GC) loyalty program a year ago ... read more

The concierge - part travel agent, part magician

Few concierge myths debunked

The concierge - part travel agent, part magician

"Matchmaker" isn't a job that appears on Claudette Breve's résumé, but she's been responsible ... read more

Fairmont Canine Ambassadors bring extra level of comfort to guests

FAIRMONT GOES TO THE DOGS

Fairmont Canine Ambassadors bring extra level of comfort to guests

Hong Kong – Known for thoughtful and welcoming service, Fairmont Hotels & Resorts offers a ... read more

Guests irked by hotel Internet fee

Hotel nickel- and-diming "leaves bad taste in people's mouth"

Guests irked by hotel Internet fee

One of the biggest conundrums of travel begins when you check into a hotel and check out the ... read more

Hotel guest satisfaction with costs, fees up, overall satisfaction tanks

2011 North America Hotel Guest Satisfaction Index Study

Hotel guest satisfaction with costs, fees up, overall satisfaction tanks

WESTLAKE VILLAGE, Calif.

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Five quirkiest hotels for summer travelers

Unusual Hotels

Five quirkiest hotels for summer travelers

DALLAS - Anyone can stay in a traditional hotel room. However, for travelers who want the room ... read more

Linen Trackers keep hotel linens under surveillance

Hotel monitors linens with new tracking devices

Linen Trackers keep hotel linens under surveillance

Hotel guests, be warned: Your bathrobes may be under surveillance.

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Themed hotels aplenty in Las Vegas...

Las Vegas Hotels

Themed hotels aplenty in Las Vegas...

The Luxor Las Vegas is a very unique place! Designed in the style of Egyptian pyramids with its ... read more

More Christmas to see at Biltmore

Annual Christmas celebration at Biltmore

More Christmas to see at Biltmore

ASHEVILLE, N.C. - One of the Southeast's most beloved holiday travel destinations, Christmas at ... read more

Survey: Parking and WiFi fees irk hotel guests the most

Hotel News

Survey: Parking and WiFi fees irk hotel guests the most

TORONTO - More than eight out of ten travellers dislike having to pay for hotel extras when on ... read more

Decline in satisfaction among hotel guests in Europe in 3 of 4 segments

2010 European Hotel Guest Satisfaction Index Study

Decline in satisfaction among hotel guests in Europe in 3 of 4 segments

WESTLAKE VILLAGE, Calif.

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Shangri-La Golden Circle opens membership to public with enhanced benefits

Golden Circle Recognition And Award Program

Shangri-La Golden Circle opens membership to public with enhanced benefits

HONG KONG - Shangri-La Hotels and Resorts today unveiled its completely restructured and ... read more

Thistle Hotels announces launch of first ever in-suite library

Thistle Hotels

Thistle Hotels announces launch of first ever in-suite library

LONDON - Thistle Hotels' London property, The Kingsley, is celebrating the 1st birthday of its ... read more

Ritz-Carlton launches luxury frequent guest stay program

The Ritz-Carlton Hotel Company

Ritz-Carlton launches luxury frequent guest stay program

CHEVY CHASE, Maryland - Beginning September 15, 2010, The Ritz-Carlton Hotel Company, L.L.C. ... read more

Teaching hotel guests to donate – a trend or a lifestyle?

Hospitality Trends

Teaching hotel guests to donate – a trend or a lifestyle?

Going green, looking for organic stuff, providing more for kids, doing charity work, and ... read more

Finest hotels in Bangkok sending guests packing for fear of violence at their doorsteps

Bangkok Unrest

Finest hotels in Bangkok sending guests packing for fear of violence at their doorsteps

By JOCELYN GECKER

BANGKOK — Thailand's bloody political crisis has been scaring away tourists for weeks but took ... read more

International Security Conference And Exposition at Javits: keeping safe

Hotel Guest Security

International Security Conference And Exposition at Javits: keeping safe

By Elinor Garely, eTN

Always on the lookout for new ideas and cutting-edge technology that will make traveling and ... read more

'Celebrity Select' flexible dining option introduced by Celebrity Cruises

Celebrity's New Dining Option

'Celebrity Select' flexible dining option introduced by Celebrity Cruises

MIAMI - From the first spa at sea to an innovative category of accommodations bridging the gap ... read more

Risque hotel guests becoming New York's tourist attraction

Not So Standard Standard Hotel

Risque hotel guests becoming New York's tourist attraction

There are many attractions in New York for tourists to visit like the Statue of Liberty, Central ... read more

$19 a night? No problem. And no bed, no light bulbs, no toilet paper.

Rancho Bernardo Inn "Survivor Package"

$19 a night? No problem. And no bed, no light bulbs, no toilet paper.

SAN DIEGO - For their one-and-only family getaway this year, the Billingtons checked in to an ... read more

Repositioning success strategies for resort properties

The Guest Experience

Repositioning success strategies for resort properties

By eTN Staff Writer

The downturn is changing how business and vacations travelers are making decisions.

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Bonus deals are plentiful as hotels are trying to lure the summer crowd

Summer Travel

Bonus deals are plentiful as hotels are trying to lure the summer crowd

In early June, the economic research firm e-forecasting.com declared that May was the "19th ... read more

Pakistan: 11 dead in luxury hotel bombing

Pakistan

Pakistan: 11 dead in luxury hotel bombing

PESHAWAR, Pakistan – Suicide attackers shot their way past guards and set off a massive blast ... read more

If you stay, you're going to pay

Hotel Industry

If you stay, you're going to pay

By boston.com

If you thought the new fees airlines are charging are bad, check out your hotel bill.

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Tiny hotel room may fit shrunken travel budgets

US Interest In Micro-Hotel Model Has Intensified As The Economy Weakens

Tiny hotel room may fit shrunken travel budgets

By AP

NEW YORK — A New York hotel with luxury sheets and state-of-the-art audio for less than $100 a ... read more

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