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Former American Airlines executive tells US carriers: stop making excuses

US Carriers Versus Asian, European and Mid East

Former American Airlines executive tells US carriers: stop making excuses

By Nelson Alcantara

No matter what I suggest, the outcome can’t be worse than what has already happened, Robert Crandall said within the first minute of his keynote address at the recently-concluded Airline Strategy Su

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US carriers: The complexities of making a profit

US Carriers Versus Asian, European, and Mid Eastern

US carriers: The complexities of making a profit

By Nelson Alcantara

LONDON (eTN) - US carriers are charging customers for everything from luggage to pillows these days.

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