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Samsung Galaxy Note 7 danger: Turn it off now!

Oct 11, 2016

Samsung is recalling its Note 7 device entirely. It’s just too dangerous to keep on the market.

The company remains committed to working diligently with regulatory authorities, carriers and retail partners to take all necessary steps to resolve the situation.

Samsung said consumer safety remains its top priority, and the company is asking all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while an investigation is taking place.

Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device.

Details of the remedies available for Note7 customers, which will include a full refund at their place of purchase, will be announced shortly.

Samsung Galaxy Note 7 danger: Turn it off now!



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