Compensation Vs. Safety?
European airlines say ruling undercuts safety
Image via worldbank.org
Airlines say a European Court of Justice ruling that stipulates passengers must be compensated for flights canceled because of technical difficulties undermines safety, the European Regional Airline Association said.
In a case involving Alitalia SpA, the European Court of Justice in Luxembourg said last week that technical issues found during aircraft maintenance don't constitute extraordinary circumstances that would allow airlines to avoid paying passengers compensation for canceled flights.
The European Regional Airline Association, which represents about 60 airlines and 40 airports in Europe, said the ruling gives passenger rights a higher priority than air safety, according to a statement posted on its Web site.
Comments
Its not about safety, it about greed and not wanting to be accountable for your actions.
I don't necessarily agree with excess compensation but if the airlines does not transport me when for any reason, they have breeched our agreement that I have paid for. If I were to cheat them somehow by getting a ticket without paying or stowing away on their plane, I would certainly be penalized. Let them (the airlines) fail to provide the service they promised and they justify it with excuses. The airlines have been in business long enough to know what happens to aircraft and they set the rate we have to pay to ride so they should be held accountable for not showing up for any reason.
For too long, the travel industry has acted like it is blameless. The entire industry needs to accept the responsibility for providing the services that consumers pay for. No excuses, no whining. If you can not do it, then you deserve to lose business to those who provide the services they promise.
So, I say if you don't provide the service you promised, I deserve to be compensated fairly.
Compensation does not affect safety or security, it affects the bottem line and CEO bonus's. For too long the industry has tried to hide behind the 'safety and security' excuse. Call it what it really is, incompentance.
So, do it right and quit whining.
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