Storm Update
Winter storms will affect flights across the United States
Snow, sleet, rain, thunderstorms, ice, hail, and strong winds - this is the weather forecast for most places across the continental United States. Tens of thousands are without power, and emergency services are keeping tabs on the potential for roof collapses, downed trees, mudslides, and rising rivers.
Continental Airlines announced travel options for customers whose flight plans may be affected by severe winter weather conditions forecast for various cities across the US.
Weather conditions are expected to make air travel difficult, forcing some delays and cancellations of flights at airports across the country. To avoid inconvenience, travelers scheduled on flights through Friday may wish to delay commencement of their trip. Change flights at continental.com for no fee.
Customers scheduled to travel to, from, or through affected airports, including Continental’s hubs at Newark Liberty International Airport and Cleveland Hopkins International Airport, may postpone or reroute their trip without penalty to avoid possible inconvenience. Customers booked on flights in the affected areas are permitted a one-time date or time change to their itinerary without penalty for rescheduled travel through January 2, 2009. If a flight has been cancelled, a refund in the original form of payment may be requested. Complete details are available at continental.com .
The fastest and most convenient way to change travel plans is via continental.com . Customers should enter their confirmation number and last name in “Manage Reservations.”
Customers may also call Continental Airlines reservations at 800-525-0280 or their travel agent.
Continental's website, continental.com , provides an overview of Continental operations as well as up-to-date information regarding the status of specific flights. Automated flight status information is also available at 800-784-4444.
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