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United Airlines pioneer work to help U.S. carriers to catch up with the rest of the global airline industry

Feb 01, 2016

Free snacks is a big deal for a major airline offering on a U.S. domestic route in economy class. While most international airlines in the world serve hot meals even on many short flights, U.S. carriers sell second class snack packages to passengers.

United move today may be the beginning for U.S. based commercial passenger airlines to catch up with the rest of the world after recording record profits. United Airlines is taking this first step and issued this press release today entitled.

#GetTheStroop as United Airlines- Takes Off Today with Free Snacks

Of course looking at the waffle served on United Airlines it's a long way from the excellent breakfast or lunch served on even very short flights on fellow Star Alliance carrier Turkish Airlines, Thai or Singapore Airlines for example - but it's a start

The release says: Free snacks are back on United Airlines beginning today, with thousands of customers enjoying the scent of cinnamon and caramel this morning as they indulge in complimentary stroopwafels – Dutch-made toasted waffle treats.

Later today, the airline will offer an Asian-style snack mix of rice crackers, sesame sticks and wasabi peas, or a zesty ranch mix of mini pretzel sticks, Cajun corn sticks and ranch soy nuts.

United is serving up the complimentary snacks to economy-cabin customers on flights within North America, to and from Central America and between Honolulu and Guam.

Stroopwafels, available on flights before 9:45 a.m., may be enjoyed straight out of the package or warmed on top of a cup of coffee or tea to soften the waffle and melt the caramel filling.
The packaged snack mixes will be available on flights departing at 9:45 a.m. or later.

“With signature service elements and more personal touches, we are redefining what it means to fly United Airlines,” said Jimmy Samartzis, United’s vice president of food services and United Clubs. “For the customer heading home from a business trip and for the family embarking on a long-planned vacation, we are building a new inflight experience of comfort and familiarity, with complimentary snacks playing a small but important part.”

United will continue to offer Choice Menu items for purchase or complimentary economy-cabin meals, depending on length of flight and location. The airline will introduce illycaffe’s scuro dark roast this summer on flights worldwide.

United Airlines pioneer work to help U.S. carriers to catch up with the rest of the global airline industry

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