Conrad Macao: How a Casino hotel can win three awards in one day

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Written by Linda Hohnholz

Conrad Macao, Cotai Central located at Sands® Cotai Central has added three more prestigious awards to its already long list of accolades: ‘Macau’s Leading Hotel 2014’, ‘Macau’s Leading Ho

Conrad Macao, Cotai Central located at Sands® Cotai Central has added three more prestigious awards to its already long list of accolades: ‘Macau’s Leading Hotel 2014’, ‘Macau’s Leading Hotel Suite 2014’ and ‘Asia’s Leading Green Hotel 2014’ at the annual World Travel Awards – Asia and Australasia region. The announcement was made at a glittering event held in India on 10 October. These new awards take the hotel’s total number of awards received since the hotel opened in April 2012 to 40.

Originally established in 1993, the World Travel Awards acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry. In its historic 21st year, the WTA brand is recognised globally as the ultimate hallmark of quality, with winners setting the benchmark to which others aspire. Votes are made by professionals working within travel and tourism – senior executives, travel buyers, tour operators and travel agents. Since 2009, voting has also been opened to the public to reflect the growing role that WTA plays in influencing how people make their travel purchasing decisions. As a regional winner in the Leading Green Hotel category, Conrad Macao will be automatically entered into the World Awards which will be announced in Morocco in November, 2014; voting is now open for the World categories and readers can vote Here

Macau’s Leading Hotel 2014 Award:
Conrad Macao is a luxury hotel offering 636 guestrooms and Suites in a 40-storey tower overlooking the Cotai Strip, the hotel is part of an innovative fully integrated resort city. The hotel is at the centre point of a diverse range of products, offerings, experiences and events on the Cotai Strip. Guests have direct access to Sands® Cotai Central’s world-class restaurants, entertainment and more than 100 luxury and lifestyle retail shops.

“This recognition by World Travel Awards is yet another affirmation of our efforts to provide sophisticated travellers to Macao with a signature luxury experience,” said Bede Barry, General Manager.

Macau’s Leading Hotel Suite 2014 – Chairman Suite
Conrad Macao’s collection of contemporary suites set new limits when it comes to luxury. Located on the 38th floor, the Chairman Suite offers an impressive 378 sq.m of space and boasts panoramic views of the Cotai Strip Macao. The suite features a bedroom with one king bed, spacious separate living room, private pantry and an elegant marble bathroom with separate rain shower and large oval bathtub. There is also an LED HDTV, complimentary WiFi and a Nespresso coffee maker.

Asia’s Leading Green Hotel 2014
This is the second year in a row that Conrad Macao has received this honour. The hotel continues to be committed to undertaking strategic environmental management systems to lessen the impact on the hotel’s footprint. As part of Cotai Strip Resorts Macao, the largest integrated resort city in Macao, Conrad Macao fully supports the Sands ECO360º global sustainability program which focuses on four pillars:

1. Green buildings
2. Environmentally responsible operations
3. Green meetings
4. Stakeholder engagement

On a daily basis, Conrad Macao undertakes initiatives to save energy as well as its water and recycle waste; the hotel has also established a ‘Green Action Team’ which includes management and team members whose role is to communicate, energize sustainability initiatives and promote the ideas within the company.

Water conservation is a high priority for the hotel, from irrigation systems, to state-of-the-art heating and cooling technology, to water conserving fixtures in the guestroom bathrooms; all of these programmes have enabled the hotel to reduce its water consumption.

The hotel also participates in the complexes’ waste minimization and recycling management programmes that are designed to save natural resources and landfill space, thus enhancing clean air and water. The recycling program includes plastic, paper, glass, batteries, wood, cooking oil, aluminum cans, soap, toner, e-waste and shampoo. A unique wood recycling machine was introduced in 2013, to treat plant waste generated from the hotel’s landscaping which converts the wood waste into compost. Food waste is also high priority and as part of the ECO360º program the hotel has implemented a way to treat the waste and convert it to bio-water.

To improve the air and water quality throughout, more than 60% of the hotel’s cleaning products and paper products meet the criteria for environmental friendly green products.

The hotel’s commitment to sustainability extends to its leaders, and management and staff alike regularly participate and support government and community programs including the Macao Green Hotel Award which was awarded to Sands Cotai Central earlier in 2014. Other efforts include participating in the ‘Macao Energy Savings Week’ and in 2014, the hotel has partnered with Clean The World, a charitable organisation based in Hong Kong which collects, repurposes and distributes hotel soaps and bottled amenities to over 45 countries around the world.

In addition, Conrad Macao leads the way with Earth Hour, the worldwide campaign which invites people and organisations around the world to turn off their lights in support of action on global climate change. Conrad Macao’s commitment to conserving energy goes well beyond a once-a-year event. As part of the hotel’s commitment to Hilton Worldwide’s LightStay™ programme, Conrad Macao has made Earth Hour a bi-weekly event, switching off all non-essential lighting on the first and third Tuesday of each month as part of its green resolution to observe ‘Earth Hour, Every Month.’

“Earth Hour is just one of the ways we show our commitment to energy conservation,” said Bede Barry, General Manager. “We have been diligent in rolling out various green initiatives since we first opened back in April 2012 and at the same time we have taken the initiative to have this as a fortnightly exercise and not just a once-a-year event. It’s an initiative which we were proud to be at the forefront of, and which has been met with great support not only from other hotels and integrated resorts in Macao, but also the Macao Government, Earth Hour Global, and WWF Hong Kong.”

Participation in Earth Hour is part of Hilton Worldwide’s commitment to Living Sustainably, one of the four pillars of the company’s responsibility and sustainability strategy, Travel with Purpose™. In demonstration of its commitment in this area, Hilton Worldwide has elevated sustainability as a performance metric and a brand standard across all hotels, raising it to the same level of importance as quality, service and revenue.

About the author

Avatar of Linda Hohnholz

Linda Hohnholz

Editor in chief for eTurboNews based in the eTN HQ.

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