Continental And AirTran Airways May Reschedule Without Penalty
Tropical Storm Fay will affect Florida flights
Continental Airlines and AirTran Airways announced travel options for customers whose flight plans may be affected by strengthening Tropical Storm Fay as it approaches Florida, after killing more than 50 people in the Caribbean.
Weather conditions are expected to make air travel difficult throughout Florida. This forecast will force some delays and cancellations of flights at airports in the region through Wednesday.
To avoid inconvenience, travelers scheduled on flights through August 20 may wish to delay commencement of their trip.
Continental Airlines Customers
Customers ticketed for travel through August 20, to or from certain affected airports in the region (see continental.com for applicable airports), are permitted a one-time date or time change to their flights without penalty for rescheduled travel originating by August 27. If a flight has been canceled, a refund in the original form of payment can be requested.
The fastest and most convenient way to change travel plans is via continental.com. Customers should enter their confirmation number and last name in "Manage Reservations." Customers may also call Continental Airlines reservations at 800-525-0280 or their travel agent. Continental.com provides an overview of Continental operations, as well as up-to-date information regarding the status of specific flights. Automated flight status information is also available at 800-784-4444.
AirTran Airways Customers
AirTran Airways is offering passengers with flights booked to/from Ft. Lauderdale, Ft. Myers, Miami, Sarasota/Bradenton, Tampa or West Palm Beach, Florida, today after 5:00 pm EDT or at any time on Tuesday, August 19, to change their travel to an earlier flight today or to move to another date through August 23, 2008, based on space availability without change fees or fare adjustments.
Passengers holding reservations for travel to/from these Florida destinations scheduled August 18 and 19, 2008, should check www.airtran.com under "Flight Status" for updates or call 1-800-AIRTRAN (247-8726).