SEATTLE, WA – FlightStats Inc has named Alaska Airlines the No. 1 on-time major carrier in North America for the fourth year in a row. No other North American airline has received the prestigious award more times since the Portland, OR-based company launched its on-time awards program in 2009.
Alaska’s on-time average for the 172,582 flights it operated in 2013 was 87.08 percent. Average on-time performance among North American carriers was 79.16 percent.
“This award is a credit to our employees at Alaska Airlines who continue to meet our core promise of safety and on-time performance,” Chief Operating Officer Ben Minicucci said. “Our employees’ relentless focus on getting our passengers to their destinations in a timely manner and ensuring a hassle-free customer-friendly experience is at the forefront of everything we do.”
“We at FlightStats congratulate Alaska Airlines in their achievement of delivering outstanding on-time performance for their passengers,” said Jeff Kennedy, executive chairman and co-founder of FlightStats Inc. “As a global leader in providing flight and airport data, FlightStats takes pride in maintaining the integrity of all airlines’ performance reporting and recognizes what an accomplishment it is to maintain a level of excellence as Alaska Airlines has for the last four years.”
FlightStats has published the On-time Performance Services Awards for the past five years, recognizing airlines that deliver on their promise of on-time performance. The North American Major Airlines category comprises the 10 “best of the best” major carriers in North America, which operated 4.9 million flights in 2013.