United and American Airlines assist customers affected by Tropical Storm Isaac

FORT WORTH, Texas and CHICAGO, Ill. - Due to the impact of Tropical Storm Isaac on operations across the Gulf Coast states, American Airlines and American Eagle will offer their customers the convenience of changing their travel plans.

The following options apply if you are traveling to, through or from:

Alexandria, La. (AEX)
Baton Rouge, La. (BTR)
Fort Walton Beach, Fla. (VPS)
Gulfport / Biloxi, Miss. (GPT)
Jackson, Miss. (JAN)
Lafayette, La. (LFT)
Lake Charles, La. (LCH)
Mobile / Pascagoula, Ala. (MOB)
New Orleans, La. (MSY)
Pensacola, Fla. (PNS)

If your ticket was issued no later than Aug. 27, and you were scheduled to travel between Aug. 27 and Aug. 30, you may make one change, with no additional cost to your ticket, and you can travel between Aug. 27 and Sept. 2.

To change travel dates, contact an American Reservations representative at 1-800-433-7300 within the U.S. For calls from Canada, Puerto Rico or the U.S. Virgin Islands, call 1-800-981-4757. If you are calling from outside the U.S., Canada, Puerto Rico or the U.S. Virgin Islands, please visit our Worldwide Reservations Numbers at AA.com.

All customers are advised to check their flight status at http://www.aa.com prior to leaving for the airport. For more information, visit http://www.aa.com/travelalerts, or contact your travel agent.

United Airlines today announced the airline has added several Gulf Coast cities to those covered under the flexible-travel waiver that the airline put in place as a result of Tropical Storm Isaac.

Customers traveling on flights to, from or through the affected cities during the applicable travel dates may reschedule their itineraries for travel no later than one year from the date of issue with a one-time date or time change, and the airline will waive the change fees.

Customers may also request refunds in the original form of payment if they wish to cancel their travel plans.

Affected Cities
Travel Dates

Florida and Bahamas:

Fort Lauderdale, Fort Myers, Key West, Miami, Orlando,
Tampa/St. Petersburg, West Palm Beach, Andros Town,
Bahamas, Bimini International, Bimini Bahamas
8/24/12 – 8/28/12

Gulf Coast:

Baton Rouge, La., Fort Walton Beach, Fla., Gulfport/Biloxi,
Miss., Jackson, Miss., Mobile, Ala., New Orleans,
Pensacola, Fla.,Tallahassee, Fla.
8/26/12 – 8/30/12

Checking Flight Status and Changing Travel Plans
Customers may change travel plans quickly and conveniently, and find complete details and eligible travel dates, at united.com. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1.