increasing quality and comfort for Chinese travelers at Frankfurt Airport
Frankfurt Airport launches Mandarin Chinese web app
Following last year’s successful launch of German and English apps, the airport operator, Fraport AG, is offering a new mobile service product for Chinese passengers to make traveling and transferring at Frankfurt Airport (FRA) even more comfortable and easier. The official app for Germany’s biggest aviation hub is now available in Mandarin Chinese as a mobile browser solution.
Like the other language versions, this Chinese FRA web-app helps passengers prepare for their visit to the airport: with useful information about shops, restaurants and services; maps for orientation and wayfinding; as well as current flight data. Travelers who want to receive a refund on the value-added tax (VAT) paid for goods purchased during their visit to the EU can learn more about services offered by Global Blue, International Currency Exchange, Premier Tax Free, and Tax Free Worldwide.
As one of the world’s fastest-growing aviation markets, China is extremely important to FRA: Germany is the most popular Western European travel destination for Chinese tourists. Thus, in connection with its “Great to Have You Here!” service program, Fraport is introducing this Chinese app to increase comfort and the “quality of stay” for the rising number of Chinese travelers at Frankfurt Airport. With a Smartphone, you can get your FRA web-app in Chinese by accessing the Internet at www.frankfurt-airport.com .