company extends its brand reach to millions
HotelTravel.com launches multilingual social media
PHUKET, Thailand - HotelTravel.com is now live on Facebook, Twitter and Google+ in both Japanese and Russian with additional languages coming very soon.
Japanese and Russian language customers can now share content and travel information on a real time basis via all of HotelTravel.com social media platforms in their mother tongue.
According to HotelTravel.com Chief Information Officer Olivier Dombey, the company is extending its brand reach to millions of people through multi-lingual on target="_blank">Facebook, target="_blank">Twitter and target="_blank">Google+ that will include unique promotions and contests in each language and social media platform.
"This move is based on customer feedback. They clearly prefer to communicate in their native tongue even if English is the first language of most social media websites.
"Right now customers can send messages via Facebook page in any of HotelTravel.com's 10 supported languages, and they will receive an immediate response in their native tongue," he added.
Facebook posts in languages other than English will be set to the specific language of each user’s account. This way the HotelTravel.com timeline will not get flooded with multiple posts in languages users do not understand.
Now some of HotelTravel.com's unique content, in the form of insightful travel guides, photos, travel tips, promotions or special hotel offers will be posted in multiple languages on social media.
HotelTravel.com provides the inside track for the best value online hotel deals. Its brand statement - Real People | Real Service | Real Choice - is the keystone of the company's customer-centric business culture and its core value. HotelTravel.com has set the global standard for worldwide hotel bookings since 1999, constantly updating its multi-lingual website published in 10 languages: English, Chinese, Japanese, French, German, Spanish, Italian, Korean, Russian and Thai. Its 24-hour service center is staffed by highly-trained professional native speakers in each language, guaranteeing only the very best customer experience with each hotel booking. HotelTravel.com is proud to remain privately owned and operated, employing over 300 staff in its offices in Thailand, Malaysia and China.