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United Continental Holdings

Rebooking options for United and Continental passengers

Rebooking options for United and Continental passengers
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Dec 29, 2010

CHICAGO – United Continental Holdings, Inc. today announced travel options for United and Continental customers whose flight plans may be affected by severe winter weather forecast for the state of Colorado. Weather conditions are expected to make air travel difficult, forcing some delays and cancellations of flights at United’s hub at Denver International Airport on Dec. 30 and 31. Operations at other airports throughout the state will also be affected by severe weather, forcing some delays and cancellations.

Change Flights for No Fee at united.com or continental.com

Customers scheduled on flights to, from or through any airport in Colorado on Dec. 30 and 31 may reschedule their itinerary with a one-time date or time change, and the change fees will be waived. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details and eligible travel dates are available at united.com and continental.com.

The fastest and most convenient way to change travel plans is via united.com or continental.com, and customers should continue to manage their reservations on the respective company’s website from which their ticket was purchased. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.

Another excellent way to receive information about flight delays, cancellations and gate changes is with United’s EasyUpdate service or Continental’s TripAlert service, which provide customers notifications via phone, text or e-mail.



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