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Severe winter weather in Europe affects air travel

Severe winter weather affects United and Continental European flights

Severe winter weather affects United and Continental European flights

Dec 20, 2010

CHICAGO - United Continental Holdings, Inc. today expanded travel options for United and Continental customers whose flight plans may be affected by severe winter weather in Europe. Weather conditions are expected to continue to make air travel difficult, forcing some delays and cancellations of flights to and from London, Paris, Frankfurt, Munich, Brussels and Amsterdam airports this week.

Change Flights for No Fee at united.com or continental.com

Customers scheduled on flights to, from or through these airports through Dec. 24 may reschedule their itinerary with a one-time date or time change, and the change fees will be waived. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details and eligible travel dates are available at united.com and continental.com.

The fastest and most convenient way to change travel plans is via united.com or continental.com, and customers should continue to manage their reservations on the respective company's website from which their ticket was purchased. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.

Another excellent way to receive information about flight delays, cancellations and gate changes is with United's EasyUpdate service or Continental's TripAlert service, which provide customers phone, text or e-mail notifications.



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