airline service improvements

Passengers have no shortage of service improvement ideas

Image via wordpress.com

Passenger rights groups cheered last year when the Transportation Department adopted fines for airlines that leave passengers stranded on delayed flights for more than three hours. The penalties took effect April 29.

But according to a poll by the online travel booking site Airfarewatchdog.com, airline passengers have no shortage of ideas to continue improving the services offered by airlines.

According to the poll of more than 2,100 fliers:

• 56% said the airlines should book passengers on another carrier at no additional cost if they cancel or delay the passengers' original flight.

• 25% said the airlines should book passengers on another carrier at no additional cost if they eliminate a route after selling tickets for flights on the canceled route.

• 14% said the airlines should refund the baggage-check fee if the passenger's luggage is lost or delayed.

• 7% said all refunds should be paid within 30 days.

Comments

Post new comment

Your name: *

E-mail: *

The content of this field is kept private and will not be shown publicly.

Homepage:

Subject:

Comment: *

• Web page addresses and e-mail addresses turn into links automatically.
• Allowed HTML tags: <a> <em> <strong> <h1><h2><cite> <code> <ul> <ol> <li> <dl> <dt> <dd><img><span>
• Lines and paragraphs break automatically.
• Images can be added to this post.
• You may insert YouTube videos with [youtube:ID]

More information about formatting options

CAPTCHA

This question is to prevent automated spam submissions.

What code is in the image?: *

Enter the characters shown in the image without spaces, also respect upper and lower case.