Accommodating Customers On Alternate Flights
Power outage forces Continental to suspend flights in Cleveland
Continental Airlines has suspended operations at its Cleveland hub at Hopkins International Airport through 6 pm today due to a widespread airport power outage. The company is making its best efforts to re-accommodate customers traveling today on alternate flights.
Customers scheduled on flights to, from, or through Continental’s hub at Cleveland on Sunday, January 10, 2010 are permitted a one-time date or time change to their itinerary without penalty. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details are available at continental.com .
The fastest and most convenient way to change travel plans is via continental.com . Customers should enter their confirmation number and last name in “Manage Reservations.” Customers may also call Continental Airlines reservations at 800-525-0280 or their travel agent. Continental.com provides an overview of Continental operations as well as up-to-date information regarding the status of specific flights. Automated flight status information is also available at 800-784-4444.
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