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First US Carrier To Offer Paperless Boarding From International Destination

Mobile boarding passes launched by Continental Airlines at Frankfurt Airport

eTN Staff Writer  Dec 03, 2009

Continental Airlines today expanded its mobile boarding pass service to Frankfurt Airport, becoming the first US carrier to offer paperless boarding passes outside of the United States.

The service allows customers to receive boarding passes electronically on their cell phones or PDAs and eliminate the need for paper boarding passes.

‚ÄúContinental is continuing to lead our U.S. competitors by being the first to offer mobile boarding passes at an airport outside of the United States,‚ÄĚ said Mark Bergsrud, senior vice president of marketing programs and distribution for Continental. ‚ÄúOur customers have told us this is the type of self-service technology they want, and we are pleased to make it available at Frankfurt.‚ÄĚ

Mobile boarding passes display a two-dimensional bar code along with passenger and flight information, and scanners at the security check point validate the authenticity. The technology prevents manipulation or duplication of the boarding passes and heightens security.

Continental was the first carrier to offer paperless boarding passes in the U.S. in a pilot program with the Transportation Security Administration that began in December 2007. The airline currently offers mobile boarding passes at 35 airports, including its hubs in New York, Houston and Cleveland, with plans to expand to more U.S. and international destinations.

Continental operates daily nonstop flights to Frankfurt from both its New York hub, Newark Liberty International Airport, and its Houston hub at Bush Intercontinental Airport.

Mobile boarding passes launched by Continental Airlines at Frankfurt Airport
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