Virgin America Continues With TuVox

Virgin America extends contract with TuVox

BURLINGAME, Calif. — Privately held air carrier Virgin America has renewed its partnership for three years with a company that provides call routing and voice self-service applications.

TuVox said in a statement Sunday that it has been providing passengers of Burlingame, Calif.-based Virgin America with no-wait, voice self-service since the upstart airline launched in 2007. The latest agreement extends the relationship through 2012.

Terms were not disclosed.

British billionaire Richard Branson's Virgin Group is a minority holder in Virgin America.

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